1. GENERAL INFORMATION
1.1 INTRODUCTION
Thank you for your interest in our website and online services. Protecting the personal data of our customers, visitors, and users is a top priority for us, and we are committed to ensuring that your data is processed lawfully and transparently.
This privacy policy outlines how we manage and process your personal data, which you provide to us or we collect through our website during your visit. It is designed to meet the requirements of informing you, as the data subject, about how your data is processed and your related rights under applicable laws, including the General Data Protection Regulation (GDPR).
1.2 DATA CONTROLLER
The company The Broasters (hereinafter referred to as "the Company") acts as the Data Controller, meaning we determine the purposes and means of processing your personal data.
1.3 DATA PROTECTION OFFICER
Regarding the handling of your data, the Company has appointed a Data Protection Officer (DPO), whom you can contact at the following details:
- Address: Archimedes & Heraclitus, 19400, Koropi
- Phone: +30 211-4094219
- Email: info@thebroasters.gr
2. PROCESSING OF PERSONAL DATA DURING WEBSITE VISITS AND USE
When you visit our website and/or use our online services, certain data may be automatically recorded. This includes the IP address of the device used to access the website, the date and time of access, the type of browser and operating system used, and the pages visited.
This data is collected to improve our website and services. The processing of this data is based on our legitimate interest in protecting and improving the quality of our services.
Additionally, we process the personal data that you voluntarily provide to us in the context of pre-contractual actions, contract execution, or transactions (e.g., registration, survey, online request, or purchase).
We implement appropriate technical and organizational measures to ensure the data we process is adequately protected from breaches and unauthorized use, and that its processing is lawful. These measures include, but are not limited to, encryption methods, access control procedures, and internal audits.
2.1 CONTACT FORM
You can contact us via the contact form on our website. The personal data you provide in the contact form will be processed solely for the purpose of responding to your request. By filling out and submitting the contact form, you consent to the processing of your data for this specific purpose.
2.2 COOKIES
To make your visit to our website more enjoyable and enable certain features, we may use “cookies” on various pages. Cookies are small text files stored on your device during your visit to our site.
Some of the cookies we use are deleted after the browser session ends. Others remain on your device and allow us or our partners to recognize your browser during your next visit. You can configure your browser to notify you about the setting of cookies and decide on a case-by-case basis whether to accept them or to block cookies entirely.
For more information, refer to your browser’s Help function.
Please note that if you do not accept cookies, the functionality of our website may be limited.
2.3 DATA RECIPIENTS
We may use third-party service providers to process your personal data. These service providers may be located in countries inside or outside the European Union (EU) and the European Economic Area (EEA).
We ensure that such service providers process personal data in compliance with European data protection laws, ensuring an adequate level of protection, even if personal data is transferred to a non-EEA country where no adequacy decision by the European Commission exists.
No personal data is transferred to other recipients unless we are legally required to do so. For more information about the appropriate safeguards for transferring your data to third countries, please contact our Data Protection Officer.
2.4 RETENTION PERIOD
Personal data provided through our website will be stored only as long as necessary to fulfill the purpose for which it was provided. Where retention periods are required by commercial and tax laws, certain data may be stored for up to three years.
In addition, retention periods may be modified due to our legitimate interest (e.g., ensuring data security, preventing abuse, or prosecuting criminal activity).
3. YOUR RIGHTS
As a data subject, you can contact our Data Protection Officer at any time using the contact information provided in section 1 to exercise your rights.
These rights include:
- The right to information: Receive details about the processing of your data and obtain a copy of the processed data.
- The right to rectification: Correct inaccurate data or complete incomplete data.
- The right to erasure: Request the deletion of your personal data.
- The right to restrict processing: Limit the processing of your data.
- The right to data portability: Receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.
- The right to object: Object to the processing of your data.
- The right to withdraw consent: Revoke any given consent at any time to stop processing based on your consent.
- The right to lodge a complaint: File a complaint with the competent supervisory authority, such as the Hellenic Data Protection Authority (www.dpa.gr, complaints@dpa.gr, Kifisias 1-3, 115 23 Athens, fax: +30 210 6475628), and pursue remedies in competent courts.
